Skip to content
عالعربية

User manual

Cafe & Bakery

Customers order, pay and pick up their coffee in two minutes with no tables and no fuss, and the bakery knows how many loaves and cakes to bake today from past weeks' sales, and how many were wasted yesterday.

Orders in seconds, a prep screen for the bar and the oven, a digital stamp card on the phone, and a bakery production plan that cuts waste. Free trial.

15 tasks

What the system does

  • One bundle, one price
  • Quick order, no tables
  • Prep screen
  • Starter menu
  • Digital stamp card
  • Daily bakery production
  • Waste by reason and cost
  • Loyalty from day one

This solution is built on these systems

Their guides are part of your daily use, so turn to them for the details.

Tasks

How do I log a daily production run for baked goods or pastries?

  1. Go to the Bakery production & operations menu.
  2. Click the Record new production button to open the run modal.
  3. Select the baked item (e.g., Croissant, Saffron Cake, Baguette), planned production quantity, and baking date and time.
  4. The system automatically deducts raw ingredient quantities (flour, butter, milk) from the inventory, then click Confirm production.
Screen
Cafe & Bakery › Today's Production
Permission needed
Cafe & Bakery - Production and waste / Add

How do I view cafe and bakery production orders and their statuses?

  1. Enter the Bakery production & operations menu.
  2. Browse the table of daily production batches, finished quantities, and their readiness for display in the cafe showcase.
Screen
Cafe & Bakery › Today's Production
Permission needed
Cafe & Bakery - Production and waste / View

How do I edit the quantity or details of a baking batch in preparation?

  1. In the Bakery production & operations table, select the relevant batch.
  2. Click the actions button and choose Edit to update the number of baked pieces or notes, then click Save.
Screen
Cafe & Bakery › Today's Production
Permission needed
Cafe & Bakery - Production and waste / Edit

How do I delete a production order logged by mistake?

  1. In the Bakery production & operations list, find the incomplete production order.
  2. Click the actions button and choose Delete.
  3. Confirm deletion so the system automatically returns raw ingredients back to inventory balance.
Screen
Cafe & Bakery › Today's Production
Permission needed
Cafe & Bakery - Production and waste / Delete

How do I inspect bakery production costs and per-piece material share?

  • Accessing the actual cost of baked items, batch production calculations, and per-piece ingredient cost requires the cafe cost viewing permission to protect the confidentiality of profit margins and recipe costs.
Screen
Cafe & Bakery › Today's Production
Permission needed
Cafe & Bakery - Costs / View

How do I record waste and expired pastries at the end of the day?

  1. In the Bakery production & operations menu or the waste log.
  2. Select the production batch and click the Record waste & spoilage action.
  3. Enter the remaining piece count spoiled or no longer fit for sale, stating the reason (e.g., expired daily display), then click Save.
Screen
Cafe & Bakery › Today's Production
Permission needed
Cafe & Bakery - Production and waste / Record waste

How do I review the cafe waste and spoilage log?

  1. Go to the Waste & spoilage log menu.
  2. Review the daily spoilage report for baked goods and coffee to monitor loss percentages against approved kitchen thresholds.
Screen
Cafe & Bakery › Waste Log
Permission needed
Cafe & Bakery - Production and waste / View

How do I issue a digital coffee stamp card to a customer?

  1. Navigate to the Coffee stamp cards menu.
  2. Click the Issue new stamp card button to open the registration modal.
  3. Enter customer mobile number and name to link the promotional stamp card (e.g., Buy 5 cups of coffee and get the 6th free).
  4. Click Save and issue.
Screen
Cafe & Bakery › Stamp Cards
Permission needed
Cafe & Bakery - Stamp cards / Add

How do I add a stamp to a customer's card when they purchase coffee?

  1. In the Coffee stamp cards table, search by the customer's phone number.
  2. Click the actions button and choose Add stamp.
  3. The system adds a stamp to the card and displays a notification with remaining stamps required for the free reward.
Screen
Cafe & Bakery › Stamp Cards
Permission needed
Cafe & Bakery - Stamp cards / Add

How does a customer redeem completed stamps for a free coffee?

  1. In the Coffee stamp cards table, locate the completed card (e.g., 5 of 5 stamps).
  2. Click the actions button and select Redeem reward.
  3. The system resets the card stamp counter and automatically issues a free beverage voucher.
Screen
Cafe & Bakery › Stamp Cards
Permission needed
Cafe & Bakery - Stamp cards / Hand out free drink

How do I manually adjust a customer's stamp balance for compensation?

  1. In the Coffee stamp cards list, select the customer's card.
  2. Click the Adjust stamp balance action.
  3. Enter the revised stamp count along with the reason (e.g., compensation for delayed order), then click Save.
Screen
Cafe & Bakery › Stamp Cards
Permission needed
Cafe & Bakery - Stamp cards / Adjust stamps manually

How do I configure coffee and beverage stamp loyalty program settings?

  1. In the Coffee stamp cards menu.
  2. Click the Stamp card settings button to open the configuration modal.
  3. Define the required stamp count for a reward, eligible beverage menu items, and card validity period in days.
  4. Click Save settings.
Screen
Cafe & Bakery › Stamp Cards
Permission needed
Cafe & Bakery - Stamp cards / Stamp card settings

How do I view the kitchen and bar display screen for preparing drinks and orders?

  1. Open the Kitchen & bar display page.
  2. The real-time barista order display appears ordered by receipt time; the preparer taps an order to start preparation or flag it as ready for pickup.
Screen
Restaurant management › Kitchen screen
Permission needed
Restaurant - Kitchen screen / View

How do I view the cafe seating floor plan and customer distribution?

  1. Go to the Tables & seating layout page.
  2. Browse the floor map covering indoor and outdoor seating to identify occupied and vacant tables and open dine-in orders.
Screen
Restaurant management › Floor map
Permission needed
Restaurant - Dining areas and tables / View

How do I generate cafe and bakery sales and production reports?

  1. Open the Restaurant & cafe reports page.
  2. Select the desired report (Top-selling coffee items report, bakery cost and waste report, dine-in and takeaway revenue report).
  3. Click View report.
Screen
Restaurant management › Restaurant reports
Permission needed
Restaurant - Kitchen screen / View

Back to top