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عالعربية

User manual

Tailoring & Abaya Shops

Every client's measurements are saved once, and a tailoring order moves through clear stages from cutting to fitting to delivery, so no piece is lost and no occasion date is missed.

Every measurement saved, every piece at a clear stage, every client messaged when it's ready, and workers' pay worked out for you. Free trial.

21 tasks

What the system does

  • Clients and family members
  • Measurements file with numbered versions
  • Fabrics, trimmings and designs
  • Tailoring order
  • Clear stages
  • Workers and the workshop board
  • Fittings and alterations
  • Deposit and delivery at the till

Works with

This system needs the following and switches them on with it:

Tasks

How do I record new tailoring measurements for a client?

  1. Go to the Client measurements menu.
  2. Click the Add new measurements button to open the measurement window.
  3. Select client, garment type (men's thobe, abaya, suit, dress), and enter detailed measurements in centimeters (length, shoulder, chest circumference, sleeve length, neck, width, etc.).
  4. Add custom tailoring notes (e.g., extra pleats, collar type, hidden pockets).
  5. Click Save measurements.
Screen
Tailoring & alterations › Measurement Profiles
Permission needed
Tailoring — Measurements (private) / Add

How do I create a new tailoring order for a client?

  1. Go to the Tailoring orders menu.
  2. Click the Create tailoring order button.
  3. Select client, garment to tailor, and saved measurements or enter new measurements immediately.
  4. Specify chosen fabric (from shop inventory or customer-supplied), fitting date, and agreed final delivery date.
  5. Click Save order.
Screen
Tailoring & alterations › Tailoring Orders · Create
Permission needed
Tailoring — Orders / Add

How do I record an advance deposit when opening a tailoring order?

  1. In the Tailoring orders table, select the new order.
  2. Click the actions button and select Take deposit.
  3. Enter paid deposit amount and payment method (cash, Mada card, transfer) to issue a receipt voucher and deduct it from the order total.
Screen
Tailoring & alterations › Tailoring Orders
Permission needed
Tailoring — Orders / Collect deposit

How do I add a new design or model to the fashion and abaya catalog?

  1. Navigate to the Fashion designs and models menu.
  2. Click the Add new design button to open the design window.
  3. Enter model name, code, proposed fabric type, estimated fabric quantity in meters, and multi-angle model photos.
  4. Set base tailoring price per piece, then click Save.
Screen
Tailoring & alterations › Design Catalogue
Permission needed
Tailoring — Garment types, fabrics & designs / Add

How do I view a client's private photo and model album?

  • Reviewing personal design photos or client fitting photos requires photo view permission to ensure client privacy and exclusive designs.
Screen
Tailoring & alterations › Design Catalogue
Permission needed
Tailoring — Client & design photos (private) / View

How do I assign tailoring tasks to tailors in the workshop?

  1. Open the Tailoring workshop page.
  2. Review orders ready for cutting, sewing, or embroidery.
  3. Select the order and click the Assign to tailor button.
  4. Select the responsible tailor and click Confirm assignment.
Screen
Tailoring & alterations › Workshop board
Permission needed
Tailoring — Workshop / Assign worker

How does a tailor track their assigned tasks in the workshop?

  1. The tailor accesses the Tailoring workshop page.
  2. A list of items assigned only to them appears per workshop work permissions.
  3. The tailor starts work on the piece and updates progress for each phase (cutting, assembly, stitching, ironing).
Screen
Tailoring & alterations › Workshop board
Permission needed
Tailoring — Workshop / Complete stage

How does the workshop manager view all tailors' work orders at once?

  • Viewing all production lines and all tailors on the workshop screen requires full workshop view permission, enabling supervisors to balance workloads and monitor completion rates across all sections.
Screen
Tailoring & alterations › Workshop board
Permission needed
Tailoring — Workshop / See all workers' work

How do I update tailoring order stage (cutting, sewing, embroidery, ready for fitting)?

  1. In the Tailoring orders list, select the relevant order.
  2. Click the actions button and select Update stage.
  3. Select the new order stage (e.g., Sewing completed - ready for fitting) to send an automated notification to the customer for attendance.
Screen
Tailoring & alterations › Tailoring Orders
Permission needed
Tailoring — Orders / Change stage

How do I schedule a fitting session and record alterations?

  1. Go to the Fitting and measurement sessions menu.
  2. Click the Book fitting session button to open the session window.
  3. Specify client, order, and session date and time.
  4. During the fitting, record alteration notes accurately (e.g., tighten waist 1 cm, shorten hem 2 cm).
  5. Click Save to return the piece to the workshop for final adjustment.
Screen
Tailoring & alterations › Fittings
Permission needed
Tailoring — Fittings / Add

How do I record final garment delivery to the customer and collect the balance?

  1. In the Tailoring orders list, search for the completed order with status "Ready for delivery".
  2. Click the Deliver order action.
  3. The payment window opens to settle the remaining bill balance in full.
  4. After confirming payment, the order status transitions to "Delivered" and the final tax invoice is printed.
Screen
Tailoring & alterations › Tailoring Orders
Permission needed
Tailoring — Orders / Deliver order

How do I waive or discount the remaining balance upon garment delivery?

  1. In the delivery or order view window under Tailoring orders.
  2. Click the Waive remaining balance option.
  3. Enter the waived amount and reason (compensation for delay, customer satisfaction).
  4. Click Confirm to close the bill balance.
Screen
Tailoring & alterations › Tailoring Orders
Permission needed
Tailoring — Orders / Waive (deposit, season or capacity)

How do I cancel a tailoring order and reclaim fabric?

  1. In the Tailoring orders table, click the actions button next to the order to cancel.
  2. Select Cancel order.
  3. Enter cancellation reason, specify whether to refund deposit or deduct used fabric cost, then click Confirm.
Screen
Tailoring & alterations › Tailoring Orders
Permission needed
Tailoring — Orders / Cancel order

How do I add a new tailor to the system and set their pay structure?

  1. Navigate to the Tailors and artisans menu.
  2. Click the Add new tailor button to open the profile window.
  3. Enter tailor name, mobile number, specialty (men's thobes, abaya embroidery, cutting & patternmaking, finishing & pressing), and wage type (monthly salary, or piece-rate).
  4. Click Save.
Screen
Tailoring & alterations › Staff
Permission needed
Tailoring — Staff & piece rates / Add

How do I configure piece-rate pay scales for workers?

  1. Go to the Piece-rate pay scale menu.
  2. Click the Add rate button to open the definition window.
  3. Specify garment type or operation (e.g., plain thobe sewing, beadwork & embroidery application on abaya), and set the amount payable to the tailor per completed piece.
  4. Click Save.
Screen
Tailoring & alterations › Piece Rates
Permission needed
Tailoring — Staff & piece rates / Edit

How do I disburse tailors' wages and dues based on productivity?

  1. Open the Disburse tailor wages page.
  2. Select period and tailor; the system calculates completed pieces, total payable earnings, allowances, and deductions.
  3. Click the Disburse dues button to approve the voucher and execute transfer or cash payment.
Screen
Tailoring & alterations › Wage payments
Permission needed
Tailoring — Wage payments / Pay workers' wages

How do I track inventory of fabrics, threads, and tailoring notions?

  1. Go to the Fabrics and raw materials menu.
  2. Review stock balance of each fabric bolt in meters or yards, and available notions, buttons, and threads in warehouse and workshop.
Screen
Tailoring & alterations › Fabrics & Trimmings
Permission needed
Tailoring — Garment types, fabrics & designs / View

How do I add a new garment type to the approved catalog?

  1. Go to the Garment and apparel types menu.
  2. Click the Add new garment button to open the customization window.
  3. Enter garment name (e.g., Qatari thobe, Kuwaiti thobe, Bisht abaya), and specify required tailoring measurement parameters for each type.
  4. Click Save.
Screen
Tailoring & alterations › Garment Types
Permission needed
Tailoring — Garment types, fabrics & designs / Add

How do I register a new client and link their measurements directly?

  1. Navigate to the Workshop clients menu.
  2. Click the Add new client button to open the registration window.
  3. Enter name, phone number, and city, and click Save so they become available to link orders and measurements.
Screen
Tailoring & alterations › Clients
Permission needed
Tailoring — Clients / Add

How do I generate workshop productivity and sales reports?

  1. Go to the Tailoring reports page.
  2. Select the report to generate (pending orders report, tailor productivity report, most consumed fabrics report).
  3. Click View report or Export to Excel/PDF.
Screen
Tailoring & alterations › Tailoring reports
Permission needed
Tailoring — Reports / View

How do I configure default delivery lead times and notification settings?

  1. Open the Workshop settings page.
  2. Configure standard lead time days for thobe or abaya delivery, fitting buffer duration, and automated SMS messages upon order readiness.
  3. Click Save settings.
Screen
Tailoring & alterations › Tailoring settings
Permission needed
Tailoring — Settings / Edit

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