The cashier scans the item barcode and the scale label for vegetables and cheese and prints the invoice in seconds, and the manager knows at day's end which items have reached their reorder level, which sell best, and how much was really made.
A cashier that reads scale barcodes, stock that drops with every sale, shifts with a clear till difference, and a quick barcode stock count. A free trial on your current device.
15 tasks
What the system does
One bundle, one price
Scale barcode
Shelf prices include tax
Supermarket sections ready
Loyalty from day one
Ready roles
Optional add-ons
This solution is built on these systems
Their guides are part of your daily use, so turn to them for the details.
01How does the cashier scan scale barcode labels printed on produce and meat?
Open the Sales terminal and POS page.
Scan the scale barcode label using the electronic scanner at the counter.
The system automatically identifies the prefix (20 to 29), parses item code and weight, and calculates total price immediately (e.g., 1.25 kg × 1.500 = 1.875).
The item is automatically added to the customer's bill without manual entry.
Screen
Point of sale › Cashier screen
Permission needed
POS - Sales and returns / Sell on the cashier screen
02How do I register a new customer in the supermarket loyalty program directly at the register?
On the Sales terminal and POS page, ask for the customer's mobile number at the start of the invoice.
Enter the mobile number in the customer field; if the number is new, the system automatically registers them as a loyalty member without holding up the queue.
The invoice accrues loyalty points immediately upon confirming payment at the rate of one point per currency unit.
Screen
Point of sale › Cashier screen
Permission needed
Loyalty — Members / Add
03How does a customer redeem loyalty points for supermarket purchases?
On the checkout screen in Sales terminal and POS.
Select loyalty points as payment method after entering member mobile number.
The system verifies that the customer's balance has reached the minimum redemption threshold (100 points), then deducts the equivalent value from total invoice amount.
Screen
Point of sale › Cashier screen
Permission needed
Loyalty — Points ledger / Redeem points for a discount
04How does the cashier open the daily register shift at the start of working hours?
Open the Sales terminal and POS page.
Click the Open new shift button to open the cash float window.
Enter opening balance amount (petty cash / change float) in drawer, then click Confirm shift opening.
Screen
Point of sale › Cashier screen
Permission needed
POS - Shifts / Open shift
05How does the cashier close their shift and hand over cash at shift end?
On the Sales terminal and POS page.
Click the Close shift button.
Count drawer cash and enter amounts; the system reconciles actual cash with recorded sales and card payments, then prints the closing report identifying any overage or shortage.
Screen
Point of sale › Cashier screen
Permission needed
POS - Shifts / Close own shift
06How do I process a merchandise return for a supermarket customer per return policy?
On the Sales terminal and POS page, click the Return item button.
Scan the original purchase receipt barcode; the system verifies that the designated return window (7 days) has not expired.
Select returned items and click Confirm return to restore inventory quantities and refund the customer.
Screen
Point of sale › Cashier screen
Permission needed
POS - Sales and returns / Sell on the cashier screen
07How do I add a new main product category (such as dairy and bakery)?
Go to the Item categories menu.
Click the Add new category button to open the entry window.
Enter category name (e.g., Fruits & Vegetables, Meat & Poultry, Cleaning Supplies), then click Save.
Screen
Suppliers and inventory › Item Categories
Permission needed
Inventory - Categories / Add
08How do I register a new grocery item in inventory and assign its barcode?
Go to the Items and products menu.
Click the Add new item button to open the item registration window.
Enter product name, international barcode, category, purchase price, tax-inclusive selling price, and reorder point threshold for low stock alerts.
Click Save product.
Screen
Suppliers and inventory › Items
Permission needed
Inventory - Items / Add
09How do I update shelf prices for grocery products?
In the Items and products table, search for the desired product.
Click the actions button and select Update price to open the pricing window.
Enter the new VAT-inclusive price to update cash registers immediately and print new shelf price tags.
Screen
Suppliers and inventory › Items
Permission needed
Inventory - Items / Edit
10How do I record receiving incoming inventory from a supermarket vendor?
Navigate to the Stock receipt notes menu.
Click the Create new receipt note button.
Specify supplier, purchase invoice, and enter received quantities and expiration dates for food and dairy items, then click Confirm receipt.
Screen
Suppliers and inventory › Stock Balances
Permission needed
Inventory - Balances and movements / Receive
11How do I conduct periodic shelf stock counts for supermarket sections?
Go to the Stock count menu.
Click the Start new stock count button to open the count window.
Select target department (e.g., Beverages or Detergents), then scan each shelf item's barcode and record actual count.
Click Save count results.
Screen
Suppliers and inventory › Stock Counts
Permission needed
Inventory - Stock counts / Add
12How do I approve and post inventory variance after shelf reconciliation?
In the Stock count list, select the completed count run.
Click the Approve and post variance button; the system automatically reconciles book inventory with physical stock.
Screen
Suppliers and inventory › Stock Counts
Permission needed
Inventory - Stock counts / Post stock count
13How do I review daily cashier sales reports in the supermarket?
Open the POS reports page.
Select today's date and shift; the report displays total sales per cashier, cash vs. card breakdown, and count of issued receipts.
Screen
Point of sale › POS reports
Permission needed
POS - Reports / View
14How do I review inventory turnover and stock shortage reports?
Go to the Inventory reports page.
Choose the Items at reorder point report to generate a list of goods nearing shelf depletion to issue immediate purchase orders.
Screen
Suppliers and inventory › Inventory reports
Permission needed
Inventory - Reports / View
15How do I configure scale barcode settings and receipt footer text?
Open the POS settings page.
Configure barcode scale settings (prefixes and item code length), and receipt footer text (e.g., "Thank you for shopping with us - Sold items returnable within 7 days").