Tasks
01How do I create a new static webpage for the website?
- Go to the Site pages menu.
- Click the Create new page button.
- Enter page title, slug, body text, templates, and media in the rich text editor, and configure search engine optimization fields (SEO Title & Meta Description).
- Click Save draft.
- Screen
- Content management › Pages · Create
- Permission needed
- Content — pages and posts / Add
02How do I publish a webpage to make it live for visitors?
- In the Site pages table, select the desired page.
- Click the actions button and choose Publish page.
- The page becomes instantly available at its public URL on the website.
- Screen
- Content management › Pages
- Permission needed
- Content — pages and posts / Publish, schedule, and unpublish content
03How do I edit content on an existing website page?
- In the Site pages list, locate the page and click the Edit button.
- Modify text, images, or layout blocks, then click Save changes.
- Screen
- Content management › Pages · Edit
- Permission needed
- Content — pages and posts / Edit
04How do I write a new article or press release for the blog?
- Navigate to the Articles & news menu.
- Click the Create new post button.
- Enter article title, category, tags, post summary, full editorial content, and featured cover image.
- Click Save draft.
- Screen
- Content management › Posts · Create
- Permission needed
- Content — pages and posts / Add
05How do I submit an article for editorial review and approval?
- In the Articles & news table, select the draft article.
- Click the actions button and select Submit for approval.
- The article is routed to the general editor or editor-in-chief for proofreading and editorial review.
- Screen
- Content management › Posts
- Permission needed
- Content — pages and posts / Submit draft for review
06How does the editor-in-chief approve an article for publishing?
- In the Articles & news table, review posts under "Awaiting approval" status.
- Click the actions button and choose Approve post to ready it for immediate or scheduled publishing.
- Screen
- Content management › Posts
- Permission needed
- Content — pages and posts / Review content and approve or reject it
07How do I publish an approved article to the blog?
- In the Articles & news list, select the approved article.
- Click the Publish post button.
- The article is published to the blog immediately and indexed into RSS feeds and site feeds.
- Screen
- Content management › Posts
- Permission needed
- Content — pages and posts / Publish, schedule, and unpublish content
08How do I translate an article or page into another language?
- On the view or edit screen of the post in Articles & news.
- Click the Add translation option.
- Select the target language (e.g., English), enter the translated title and content to link them via the website language switcher.
- Click Save translation.
- Screen
- Content management › Posts
- Permission needed
- Content — pages and posts / Create translation
09How do I restore a previously deleted article or page?
- In the Articles & news table or Site pages table, toggle the "Trash" filter.
- Locate the required item, click the actions button, and choose Restore to return it to active lists.
- Screen
- Content management › Posts
- Permission needed
- Content — pages and posts / Restore a previous revision
10How do I upload media, images, and files to the media library?
- Go to the Media & file library menu.
- Click the Upload new files button to open the upload modal.
- Drag and drop images, video files, or PDF documents, providing alt text for SEO and accessibility.
- Click Saved.
- Screen
- Content management › Media Library
- Permission needed
- Content — media library / Upload files
11How does content management approve uploaded images and files before they appear on the site?
- In the Media & file library table.
- Select pending assets and click the Approve media button to verify intellectual property rights and visual standards.
- Screen
- Content management › Media Library
- Permission needed
- Content — media library / Review content and approve or reject it
12How do I define a new taxonomy category for articles and content?
- Enter the Content categories menu.
- Click the Add new category button to open the registration modal.
- Enter category name (e.g., Company News, Tech Insights, Events), slug, and parent category if applicable to create an organized taxonomy hierarchy.
- Click Saved.
- Screen
- Content management › Categories
- Permission needed
- Content — categories and tags / Manage
13How do I add and manage tags and keywords for articles?
- Go to the Tags & keywords menu.
- Click the Add new tag button to open the tag modal.
- Enter tag title and dedicated slug, then click Saved.
- Screen
- Content management › Tags
- Permission needed
- Content — categories and tags / Manage
14How do I view contact form inquiries and submissions from website visitors?
- Go to the Site messages & forms menu.
- Review inbound messages and submissions from forms (Contact Us, Request a Quote, Job Applications) alongside sender details and submission timestamps.
- Screen
- Content management › Form Submissions
- Permission needed
- Content — site form messages / View
15How do I process a contact form message and update its status?
- In the Site messages & forms list, open the relevant inquiry.
- Click the actions button and choose Process message.
- Log the follow-up action taken (contacted customer, forwarded inquiry to sales), and set status to "Completed".
- Screen
- Content management › Form Submissions
- Permission needed
- Content — site form messages / Handle messages
16How do I delete spam and unwanted form submissions?
- In the Site messages & forms table, select the spam or malicious message.
- Click the actions button and select Delete to purge the record permanently.
- Screen
- Content management › Form Submissions
- Permission needed
- Content — site form messages / Delete
17How do I configure public website settings, contact info, and social links?
- Open the Public website settings page.
- Configure general site settings: site name, logo, favicon, Google Analytics codes, social media links, and privacy policy.
- Click Save settings.
- Screen
- Content management › Site settings
- Permission needed
- Content — site settings / Edit
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