Tasks
01How do I create a new training course or learning track?
- Navigate to the Training Courses list.
- Click the Create New Course button.
- Enter the course title, overview description, category, lead instructor, difficulty level (beginner, intermediate, advanced), and price if it is a paid course.
- Upload the cover image and promotional video, then click Save Draft.
- Screen
- Learning management › Courses · Create
- Permission needed
- LMS: Courses / Add
02How do I publish a course to make it available for students to enroll?
- In the Training Courses table, select the course whose lessons are completed.
- Click the actions button and choose Publish Course.
- The course becomes published on the learning portal and public course catalog.
- Screen
- Learning management › Courses
- Permission needed
- LMS: Courses / Publish and unpublish courses
03How does a platform supervisor view all courses across all instructors?
- Viewing all training courses across the entire system, including those not assigned to the user, requires the permission to view all courses reserved for platform administrators.
- Screen
- Learning management › Courses
- Permission needed
- LMS: Courses / See all courses (not only owned ones)
04How do I edit course content and settings?
- In the Training Courses table, search for the course.
- Click the Edit button to open the course edit page.
- Modify the description, learning outcomes, or prerequisites, then click Save Changes.
- Screen
- Learning management › Courses · Edit
- Permission needed
- LMS: Courses / Edit
05How do I enroll a student or trainee in a training course?
- Enter the Student Enrollments list.
- Click the Enroll New Student button to open the enrollment modal.
- Select the student, training course, start date, and access validity period.
- Click Save and Activate.
- Screen
- Learning management › Enrolments
- Permission needed
- LMS: Enrolments / Add
06How do I approve a student enrollment request for a course requiring management approval?
- In the Student Enrollments list, filter for enrollments with status "Under Review".
- Click the actions button and choose Approve Enrollment.
- A welcome notification is sent to the student and course lessons are unlocked in their account immediately.
- Screen
- Learning management › Enrolments
- Permission needed
- LMS: Enrolments / Approve enrolment
07How do I cancel a student's enrollment in a course?
- In the Student Enrollments table, select the student enrollment.
- Click the actions button and choose Cancel enrolment.
- Record the reason for cancellation and confirm the action to revoke student access to learning content.
- Screen
- Learning management › Enrolments
- Permission needed
- LMS: Enrolments / Cancel enrolment
08How do I create a training cohort or class for a group of students?
- Go to the Cohorts and Class Groups list.
- Click the Add New Cohort button to open the cohort modal.
- Enter the cohort name (e.g., Spring 2026 Cohort, AI Group 1), associated course, start and end dates, and maximum student capacity.
- Click Save.
- Screen
- Learning management › Cohorts
- Permission needed
- LMS: Cohorts / Add
09How do I create a quiz or final exam for a course?
- Go to the Quizzes and Exams list.
- Click the Create New Quiz button to open the quiz modal.
- Select the course or learning module, quiz title, required passing score, time limit in minutes, and retake policy.
- Click Save.
- Screen
- Learning management › Quizzes
- Permission needed
- LMS: Quizzes and question bank / Add
10How do I add questions to the question bank for quizzes?
- Navigate to the Question bank list.
- Click the Add New Question button to open the question modal.
- Choose the question type (Multiple Choice, True/False, Short Answer), type the question stem and options, indicate the correct answer, and assign question points.
- Click Save Question.
- Screen
- Learning management › Question Bank
- Permission needed
- LMS: Quizzes and question bank / Add
11How do I grade and record student quiz scores?
- In the Quizzes and Exams table or attempts log.
- Click the Grade Attempts option.
- The system automatically grades objective questions, while allowing the instructor to review and grade subjective essay questions, append feedback remarks, and finalize the score.
- Screen
- Learning management › Quizzes
- Permission needed
- LMS: Quizzes and question bank / Grade
12How do I add an assignment or practical project for students?
- Go to the Assignments and Projects list.
- Click the Add New Assignment button to open the assignment modal.
- Select the course, assignment title, submission instructions, allowed file formats (PDF, ZIP), and final submission deadline.
- Click Save.
- Screen
- Learning management › Assignments
- Permission needed
- LMS: Assignments / Add
13How does an instructor grade student project and assignment submissions?
- In the Student Submissions list.
- Click on the student submission file to preview it and download the attachment.
- Click the Grade Assignment action; enter the score and qualitative feedback notes, then click Approve Grade.
- Screen
- Learning management › Assignment Submissions
- Permission needed
- LMS: Assignments / Grade
14How do I issue a course completion certificate to a passing student?
- Enter the Academic Certificates list.
- Click the Issue New Certificate button to open the issuance modal.
- Select the student and successfully completed course; the system generates an accredited digital certificate with a unique serial number and verification QR code.
- Click Issue and Send to Student.
- Screen
- Learning management › Certificates
- Permission needed
- LMS: Certificates / Issue certificate
15How do I revoke a certificate issued by mistake or due to a violation?
- In the Academic Certificates table, select the certificate in question.
- Click the actions button and select Revoke certificate.
- Record the reason for revocation and confirm; subsequent QR code checks will show that the certificate is revoked and invalid.
- Screen
- Learning management › Certificates
- Permission needed
- LMS: Certificates / Revoke certificate
16How do I create a promotional discount coupon for courses?
- Navigate to the Discount Coupons list.
- Click the Add New Coupon button to open the coupon modal.
- Enter the coupon code, discount percentage or amount, expiry date, maximum usage limit, and eligible courses.
- Click Save.
- Screen
- Learning management › Discount Codes
- Permission needed
- LMS: Discount codes / Add
17How do I send an announcement or circular to students in a specific course?
- Go to the Announcements and Circulars list.
- Click the Publish New Announcement button to open the message modal.
- Select the target course or cohort, enter the announcement title, message body, and publishing date.
- Click Publish Announcement to deliver it to all students via dashboard notification and email.
- Screen
- Learning management › Announcements
- Permission needed
- LMS: Announcements / Add
18How do I record a student's course fee payment manually?
- In the Course Payments list.
- Click the Record payment button to open the payment modal.
- Choose the student and course, enter the amount and payment method (bank transfer, cash, card).
- Click Confirm payment to activate the student's enrollment immediately.
- Screen
- Learning management › Payments Received
- Permission needed
- LMS: Payments received / Add
19How do I generate student progress and completion rate reports?
- Open the LMS Reports page.
- Select the desired report (Course completion rates report, Student exam grades report, Course and instructor revenues report).
- Click View Report or Export Excel/PDF.
- Screen
- Learning management › Reports
- Permission needed
- LMS: Reports / View
20How do I configure LMS platform settings and certificate templates?
- Go to the LMS Platform Settings page.
- Configure default certificate template designs, general passing requirements, video streaming integration, and blended learning options.
- Click Save Settings.
- Screen
- Learning management › Learning settings
- Permission needed
- LMS: Settings / Edit
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