The office publishes its listings on its own website, matches each client request to suitable listings automatically, and follows every deal and its commission from first call to signing.
A portfolio of listings, automatic matching to client requests, a website for your office, and commissions worked out for each agent. Try it free.
16 tasks
What the system does
One bundle, one price
Photos stay private until approved
A listings page on the office website
A website enquiry becomes a lead
Client requests and automatic matching
Sharing on WhatsApp
Viewings
Offers and negotiation
This solution is built on these systems
Their guides are part of your daily use, so turn to them for the details.
01How do I add a new property listing (sale or rent)?
Go to the Available listings & properties menu.
Click the Add new property button.
Enter property title, purpose (sale or rent), type (apartment, villa, building, land, office), asking price, area, number of rooms, and district and city location.
Upload property photos, building blueprint, and Real Estate General Authority document number (ad license), then click Save property.
Screen
Real estate office › Property Listings · Create
Permission needed
Real estate office - Listings / Add
02How do I publish a property listing to the website and real estate portals?
In the Available listings & properties table, select the approved property.
Click the actions button and select Publish property.
The property becomes listed on the office's online portal with sharing links across social media networks.
Screen
Real estate office › Property Listings
Permission needed
Real estate office - Listings / Publish on the website and approve photos
03How do I edit property details or update its price?
In the Available listings & properties list, search for the property and click the Edit button.
Update the new price or add additional features (such as: elevator, swimming pool, basement), then click Save changes.
Screen
Real estate office › Property Listings · Edit
Permission needed
Real estate office - Listings / Edit
04How do I register a new property request for a buyer or tenant?
Go to the Client requests and needs menu.
Click the Record new real estate request button to open the request window.
Specify the client, purpose (buy or rent), target budget (minimum and maximum), preferred districts, and required specifications.
Click Save request.
Screen
Real estate office › Client Requirements
Permission needed
Real estate office - Client requirements and matching / Add
05How does the system automatically match client requests with available listings?
Open the Smart real estate matches page.
The system automatically displays real estate opportunities where client budget and specifications match available properties with an accurate percentage match to streamline marketing.
Screen
Real estate office › Matches
Permission needed
Real estate office - Client requirements and matching / View
06How do I share matching property listings with a client via WhatsApp?
In the Smart real estate matches list or requests table.
Click the actions button and select Share listings with client.
The system generates a short link or formatted message containing details and photos of properties suitable for their budget to send directly.
Screen
Real estate office › Client Requirements
Permission needed
Real estate office - Client requirements and matching / Share listings with clients
07How do I schedule a field viewing appointment for a property with a client?
Go to the Field viewing appointments menu.
Click the Book new viewing appointment button to open the scheduling window.
Select the client, property, visit date and time, and real estate broker responsible for accompanying the client.
Click Save and send reminder.
Screen
Real estate office › Viewings
Permission needed
Real estate office - Viewings / Add
08How do I record field viewing feedback after the visit?
In the Field viewing appointments table, select the completed visit appointment.
Click the actions button and select Record viewing notes.
Record client feedback (interested and will submit an offer, not interested with reasons stated), and confirm the update.
Screen
Real estate office › Viewings
Permission needed
Real estate office - Viewings / Edit
09How do I submit a formal bid or price offer to purchase a property?
Go to the Price offers and brokerage menu.
Click the Submit new price offer button to open the offer window.
Specify the property, buying client, offered price, payment method (bank financing or cash), deposit amount, and offer validity date.
Click Save and send to owner.
Screen
Real estate office › Offers And Negotiation
Permission needed
Real estate office - Offers and negotiation / Add
10How do I create a successful real estate deal after agreement?
Go to the Real estate deals & contracts menu.
Click the Create new deal button to open the deal window.
Select the property, seller and buyer (or lessor and tenant), total final deal value, and deed transfer or contract signing date.
Click Save deal.
Screen
Real estate office › Deals And Commissions
Permission needed
Real estate office - Deals / Add
11How does the system calculate brokerage commission and broker share?
On the deal page in Real estate deals & contracts.
The system automatically calculates brokerage commission according to approved settings (2% on sales, and 8.33% on leases - equivalent to one month's rent per year).
The system automatically splits commission between office share and broker share (e.g., 50% each).
Screen
Real estate office › Deals And Commissions
Permission needed
Real estate office - Commissions / View
12How do I record collecting brokerage commission from deal parties?
In the Real estate deals & contracts table, select the completed deal.
Click the actions button and select Collect brokerage commission.
Specify the paying party (buyer, seller, or both), and payment method to issue the tax invoice and receipt voucher.
Screen
Real estate office › Deals And Commissions
Permission needed
Real estate office - Commissions / Collect commission from the client
13How do I disburse the broker's commission share?
In the Real estate deals & contracts menu, open the broker dues section.
Select the broker and click the Disburse commission action.
Enter the bank transfer reference number and disbursement date to approve dues payment and close the deal entry.
Screen
Real estate office › Deals And Commissions
Permission needed
Real estate office - Commissions / Pay agent shares and adjust them
14How does a broker view only their own deals and properties?
A broker can view only the properties, deals, and requests assigned exclusively to them, whereas viewing all deals and requests of all office brokers requires the view-all permission assigned to the real estate office manager.
Screen
Real estate office › Deals And Commissions
Permission needed
Real estate office - Deals / view_all
15How do I generate real estate deal and commission reports?
Open the Real estate brokerage reports page.
Select the desired report (completed deals report, office profit and commission report, broker performance report).
Click View report or Export to Excel/PDF.
Screen
Real estate office › Reports
Permission needed
Real estate office - Reports / View
16How do I configure default commission rates and the Fal real estate license number?
Go to the Real estate office settings page.
Configure the sale commission rate, lease commission rate, default commission split rate with brokers, and Fal brokerage and marketing license number.