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User manual

Veterinary Clinic

Every animal has a file linked to its owner with its vaccinations, weight and visits, the system reminds the owner of a vaccine date before they forget, and the clinic bills the exam and boarding and sells feed and products in the same system.

A file for every animal, an automatic vaccine reminder on the owner's WhatsApp, and billing for exams and boarding plus feed sales in one system. Try it free.

15 tasks

What the system does

  • One bundle, one price
  • One owner, many animals
  • A visit goes to an animal
  • Weight curve
  • Vaccine schedule by species
  • Dose record
  • WhatsApp reminder to the owner
  • Vaccination certificate in Arabic and English

This solution is built on these systems

Their guides are part of your daily use, so turn to them for the details.

Tasks

How do I create a new pet profile and link it to its owner?

  1. Go to the Veterinary clinic menu and select Pets.
  2. Click the Register pet button.
  3. Select owner from client directory (or add new owner), enter pet name, species (cat, dog, bird, horse, livestock), breed, date of birth, sex, and microchip number, then click Save.
Screen
Veterinary clinic › Pets · Create
Permission needed
Veterinary clinic — Pets and weights / Add

How do I view pet records in the clinic?

  1. Open the Veterinary clinic menu and click Pets.
  2. All records appear with pet name, species, owner name and phone number, microchip number, and date of last visit.
  3. You can search by microchip number, pet name, or owner name.
Screen
Veterinary clinic › Pets
Permission needed
Veterinary clinic — Pets and weights / View

How do I view a pet's comprehensive medical record?

  1. In the Pets table, search for the pet and click the Show button.
  2. Review the full clinical history, drug allergies, past surgical procedures, historical weight curve, and vaccination appointments.
Screen
Veterinary clinic › Pets · View
Permission needed
Veterinary clinic — Pets and weights / View

How do I record a pet's weight and track its periodic growth?

  1. From the pet profile details screen or Pets table, click the Record weight button to open the measurement window.
  2. Enter weight in kilograms and measurement date along with any dietary notes, then click Save.
  3. The weight is automatically plotted onto the pet's weight curve chart to monitor abnormal weight gains or drops.
Screen
Veterinary clinic › Pets
Permission needed
Veterinary clinic — Pets and weights / Record weight

How do I view the periodic vaccination and immunization log?

  1. Go to the Veterinary clinic menu and select Vaccination log.
  2. Review the list of administered vaccines with pet name, vaccine name, administration date, batch number, and upcoming booster date.
Screen
Veterinary clinic › Vaccination Log
Permission needed
Veterinary clinic — Vaccinations and certificates / View

How do I record administering a vaccine or booster dose to a pet?

  1. From the Vaccination log list or pet profile, click the Administer vaccine button to open the vaccine registration window.
  2. Specify pet, vaccine type (rabies, core DHPP/FVRCP, deworming), manufacturer, batch number, expiry date, and next booster date, then click Confirm vaccination.
Screen
Veterinary clinic › Vaccination Log
Permission needed
Veterinary clinic — Vaccinations and certificates / Record vaccination

How do I print an official vaccination certificate or pet passport?

  1. On the Vaccination log screen, select the desired pet record.
  2. Click the Print certificate button to generate a formatted vaccination certificate and pet health passport displaying vaccine serials, dates, and stamped veterinary signature.
Screen
Veterinary clinic › Vaccination Log
Permission needed
Veterinary clinic — Vaccinations and certificates / Print vaccination certificate

How do I send a reminder to the pet owner for their next vaccine?

  1. In the Vaccination log list, find vaccines nearing their booster due date.
  2. Click the Remind owner button to open the dispatch confirmation window.
  3. Review the notification text via SMS or WhatsApp showing pet name, vaccine type, and proposed visit date, then click Send.
Screen
Veterinary clinic › Vaccination Log
Permission needed
Veterinary clinic — Vaccinations and certificates / Send vaccination reminder to owner

How do I configure the clinic's standard vaccination schedule and protocol?

  1. Go to the Veterinary clinic menu and select Vaccination schedule.
  2. Review approved vaccines by species (cats, dogs), with mandatory age for initial dose and interval timing for booster shots.
  3. You can add new vaccines or adjust periodic intervals to compute due dates automatically for every pet.
Screen
Veterinary clinic › Vaccination Schedule
Permission needed
Veterinary clinic — Vaccination schedule and kennels / View

How do I book boarding or in-clinic boarding for a pet?

  1. Go to the Veterinary clinic menu and select Boarding.
  2. Click the Book a stay button to open the booking details window.
  3. Specify pet, check-in and check-out dates and times, assigned kennel or room, special dietary requirements, and medical instructions, then click Save.
Screen
Veterinary clinic › Boarding
Permission needed
Veterinary clinic — Boarding / Add

How do I check out a pet from boarding and conclude the stay?

  1. From the Boarding list, locate the active boarding booking.
  2. Click the Check out button to open the departure confirmation window.
  3. The system calculates number of nights and extra services, confirming the pet's condition upon handover to the owner, then click Confirm check-out.
Screen
Veterinary clinic › Boarding
Permission needed
Veterinary clinic — Boarding / Record boarding check-out and billing

How do I add a new boarding kennel or room and define its specifications?

  1. Go to the Veterinary clinic menu and select Kennels and rooms.
  2. Click the Add kennel button to open the unit registration window.
  3. Designate kennel name or number, intended species, size, and default nightly rate, then click Save.
Screen
Veterinary clinic › Kennels And Rooms
Permission needed
Veterinary clinic — Vaccination schedule and kennels / Add

How do I export a pet's medical record in a printable format?

  1. In the Pets screen, locate the requested pet file.
  2. Click the Export medical record button to download a complete PDF report containing diagnoses, lab tests, medications, vaccines, and weight history for travel or referral purposes.
Screen
Veterinary clinic › Pets
Permission needed
Veterinary clinic — Pets and weights / Export to Excel

How do I review clinic activity and boarding reports?

  1. Open the Veterinary clinic menu and select Clinic reports.
  2. Select report type (boarding occupancy, monthly vaccinations, frequent visitor pets, veterinary services revenue).
  3. Click View report or Export to save data.
Screen
Veterinary clinic › Clinic reports
Permission needed
Veterinary clinic — Reports / View

How do I configure veterinary clinic settings and alert policies?

  1. Go to the Veterinary clinic menu and select Clinic settings.
  2. Specify advance reminder notice days for vaccinations, and mandatory health requirements for boarding intake (flea-free status and rabies vaccination).
  3. Click Save settings to approve policies.
Screen
Veterinary clinic › Clinic settings
Permission needed
Veterinary clinic — Settings / Edit

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