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User manual

Medical Lab System

A sample carries a barcode from the moment it is drawn until the result is approved, and the patient receives a PDF report on WhatsApp without coming back to the lab.

A barcoded sample, results checked against their reference range automatically, approval before release, and a PDF report on the patient's WhatsApp.

20 tasks

What the system does

  • Test catalog
  • Orders
  • Samples
  • Work screen for each section
  • Two-stage approval
  • Critical values
  • PDF report
  • Insurance and quality control

Tasks

How do I create a new lab test order for a patient?

  1. Go to the Lab Test Orders list.
  2. Click the Create New Lab Order button.
  3. Select the patient (or register a new patient), the treating physician or referring entity, then select the required tests (such as: Complete Blood Count CBC, Fasting Blood Sugar, Kidney Function, Triglycerides) or lab panels.
  4. Click Save Order to generate the order number and specimen barcodes automatically.
Screen
Laboratory › Orders · Create
Permission needed
Laboratory — Orders / Add

How do I print barcode labels for specimen test tubes?

  1. In the Lab Specimens list, search for the order specimens.
  2. Click the Print Specimen Label button.
  3. Specially designed labels for tubes print out including: barcode, patient name, tube type and cap color (EDTA, Serum, Heparin), and test type to prevent any specimen mix-up.
Screen
Laboratory › Samples
Permission needed
Laboratory — Samples and barcodes / Print

How do I record specimen phlebotomy and collection from a patient?

  1. In the Lab Specimens list, select the desired specimen.
  2. Click the Record Specimen Collection action.
  3. The system logs the phlebotomist's name, actual collection date and time, and patient status (fasting, random).
Screen
Laboratory › Samples
Permission needed
Laboratory — Samples and barcodes / Record collection

How do I record receiving specimens in the laboratory processing department?

  1. In the Lab Specimens list, scan the tube barcode at the specimen sorting and receiving station.
  2. Click the Receive Specimen button to change its status to "In Processing" and make it appear in the analyzer worklists.
Screen
Laboratory › Samples
Permission needed
Laboratory — Samples and barcodes / Receive sample in the laboratory

How do I reject an invalid specimen and request a recollection?

  1. In the Lab Specimens table, select the rejected specimen.
  2. Click the actions button and choose Reject sample.
  3. Specify the rejection reason (Clotted, Hemolysis, Quantity Not Sufficient - QNS), which alerts nursing and reschedules a new specimen collection for the patient.
Screen
Laboratory › Samples
Permission needed
Laboratory — Samples and barcodes / Reject sample

How does a lab specialist monitor worklists for analyzers and sections?

  1. Open the Lab Worklists page.
  2. Select the technical department (Biochemistry, Hematology, Microbiology, Immunology) and the lab analyzer.
  3. A list of tests ready for analysis appears sorted by priority (routine tests or STAT urgent).
Screen
Laboratory › Worklist
Permission needed
Laboratory — Samples and barcodes / View

How do I enter test results manually?

  1. In the Lab Test Orders table, select the desired order.
  2. Click the Enter results button to open the results entry screen.
  3. Enter the numeric or qualitative values for each test; the system compares values against normal reference ranges based on the patient's age and gender and highlights abnormal results in red or yellow.
  4. Click Save results.
Screen
Laboratory › Orders
Permission needed
Laboratory — Results (lab staff only) / Enter results

How do I request a rerun of a test to verify the result?

  1. On the results entry page in Test Results.
  2. Select the parameter whose accuracy is in question and click Rerun Test.
  3. The sample is queued for rerun on another analyzer or the same analyzer to verify consistency prior to validation.
Screen
Laboratory › Orders
Permission needed
Laboratory — Results (lab staff only) / Rerun test

How does the lab consultant officially validate and certify results?

  1. On the test results page in Test Results.
  2. After clinical review and correlating results with clinical diagnosis, click the Validate and Certify button.
  3. The report is locked and digitally signed, making it available for printing or instant dispatch to the patient's electronic medical record.
Screen
Laboratory › Orders
Permission needed
Laboratory — Results (lab staff only) / Validate results (specialist)

How do I amend an approved result after detecting an error?

  1. On the test results page in Test Results.
  2. Click the Amend Approved Result button.
  3. Enter the corrected value and enter the mandatory scientific justification for the amendment; the system archives a copy of the previous result, timestamp, and user who made the correction, highlighting an "Amended Report" badge.
Screen
Laboratory › Orders
Permission needed
Laboratory — Results (lab staff only) / Amend a validated result with a new version

How do I handle critical life-threatening panic values?

  1. Navigate to the Critical Results and Urgent Alerts list.
  2. Tests exceeding critical danger thresholds automatically appear (Panic Values such as severe hypoglycemia or severe hyperkalemia).
  3. Click the Notify Treating Physician action, and record the notified doctor's name, call timestamp, and their confirmation of the result to document the mandatory clinical escalation loop.
Screen
Laboratory › Critical Results
Permission needed
Laboratory — Results (lab staff only) / Notify critical results

How do I print the final laboratory report for the patient?

  1. In the Lab Test Orders list, select the approved order.
  2. Click the actions button and select Print Report.
  3. The certified medical report is issued containing the laboratory logo, results, reference ranges, consultant's digital signature, and verification QR code.
Screen
Laboratory › Orders
Permission needed
Laboratory — Results (lab staff only) / Print

How do I record daily equipment quality control (QC) samples?

  1. Enter the Quality Control and Assurance list.
  2. Click the Record QC Reading button to open the entry modal.
  3. Select the analyzer, control standard, and level (Normal, Low, High), and enter the measured reading.
  4. Click Save.
Screen
Laboratory › Quality Control
Permission needed
Laboratory — Quality control / Record QC readings

How do I view Levey-Jennings quality control charts and curves?

  1. In the Quality control list, select the test and analyzer.
  2. Click the Quality Control Chart button.
  3. The system displays the Levey-Jennings curve and Westgard rules to detect any shift or trend in instrument performance before running patient samples.
Screen
Laboratory › Quality Control
Permission needed
Laboratory — Quality control / View

How do I add a new test to the lab test catalog?

  1. Navigate to the Tests and Analyses Catalog list.
  2. Click the Add New Test button.
  3. Enter the test code, name, technical section, required specimen type, units of measurement, reference ranges stratified by age and gender, and test pricing.
  4. Click Save Test.
Screen
Laboratory › Test Catalogue · Create
Permission needed
Laboratory — Test catalogue, panels and sections / Add

How do I group multiple tests into a single test panel?

  1. Go to the Combined Test Panels list.
  2. Click the Add Test Panel button to open the panel modal.
  3. Enter the panel name (e.g., Comprehensive Wellness Panel, Diabetic Follow-up Panel), select included individual tests, set the discounted panel price, and click Save.
Screen
Laboratory › Panels
Permission needed
Laboratory — Test catalogue, panels and sections / Add

How do I collect lab test fees from the patient at the reception counter?

  1. In the Lab Test Orders table, select the relevant order.
  2. Click the actions button and select Collect fees.
  3. Choose the payment method (cash, card, insurance), and approve the payment to generate the tax invoice and receipt voucher.
Screen
Laboratory › Orders
Permission needed
Laboratory — Billing and collection / Record collection

How do I submit a medical insurance claim for laboratory tests?

  1. Enter the Lab Insurance Claims list.
  2. Click the Create Insurance Claim button to open the claim modal.
  3. Select the patient, insurance company, and lab order number to generate the claim file with diagnosis codes (ICD-10) and test procedure codes, and upload it via the NPHIES platform.
Screen
Laboratory › Insurance Claims
Permission needed
Laboratory — Insurance claims / Add

How do I generate laboratory statistical reports?

  1. Open the Medical Laboratory Reports page.
  2. Select the desired report (Tests volume report, Turnaround Time - TAT report, Abnormal results report).
  3. Click View Report or Export to Excel/PDF.
Screen
Laboratory › Lab reports
Permission needed
Laboratory — Reports / View

How do I configure laboratory settings and analyzer interfacing?

  1. Navigate to the Lab settings page.
  2. Configure direct interfacing protocols with lab analyzers, report templates, and universal critical panic limits.
  3. Click Save Settings.
Screen
Laboratory › Lab settings
Permission needed
Laboratory — Settings / Edit

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