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User manual

Coworking Space

Members get in with a QR card, meeting rooms are booked by the hour from their monthly allowance, and memberships are invoiced automatically, while the manager sees desk and room occupancy live.

Hourly room booking with no clashes, memberships billed automatically, and entry with a QR card. Start a free trial.

15 tasks

What the system does

  • Spaces
  • Membership plans
  • Memberships are subscriptions
  • Member companies
  • Hourly room booking
  • Day passes
  • QR entry
  • Visitors

This solution is built on these systems

Their guides are part of your daily use, so turn to them for the details.

Tasks

How do I check in and scan member cards at the reception desk?

  1. Open the Coworking reception desk page.
  2. Scan the member's smart card or barcode via the reader, or search by member name.
  3. The system validates active membership or remaining hours/days quota, confirms check-in, and triggers electronic turnstiles.
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Coworking › Reception
Permission needed
Coworking — Check-in and check-out / Scan check-in and check-out

How do I register a new member in the coworking space?

  1. Navigate to the Coworking members menu.
  2. Click the Add new member button to open the registration modal.
  3. Enter personal information (name, national ID/Iqama, mobile, email), associated company if applicable, and member photo.
  4. Click Save member.
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Coworking › Members
Permission needed
Coworking — Members / Add

How do I issue a daily pass for a walk-in visitor?

  1. In the Coworking members menu, look up the visitor or add their quick details.
  2. Click the actions button and choose Issue day pass.
  3. Specify pass type (Hot Desk, or Lounge seat) and payment method; the system issues a single-day pass with instant access credentials.
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Coworking › Members
Permission needed
Coworking — Members / Sell day pass

How do I print a digital or PVC membership card for a subscriber?

  1. In the Coworking members table, select the required member.
  2. Click the actions button and choose Print membership card.
  3. The card issues displaying: member name, company name, plan type, and quick access barcode/QR for turnstiles and meeting rooms.
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Coworking › Members
Permission needed
Coworking — Members / Print member card

How do I book a meeting room or private office for a member?

  1. In the Coworking members menu or spaces list.
  2. Select the member and click the Book space or room button.
  3. Select space (Executive Meeting Room, Brainstorming Room, Phone Booth), start date and time, and duration in hours.
  4. The system automatically deducts hours from the member's plan allowance or charges them to their monthly account, then click Confirm booking.
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Coworking › Members
Permission needed
Coworking — Members / Book a room for the member

How do I define a new membership plan in the coworking space?

  1. Go to the Coworking plans & packages menu.
  2. Click the Add new plan button to open the plan modal.
  3. Enter package name (e.g., Hot Desk, Dedicated Desk, Private Office), rates (monthly, weekly), included complimentary meeting room hours, and printing page credit.
  4. Click Save.
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Coworking › Membership Plans
Permission needed
Coworking — Membership plans / Add

How do I enroll a member or company in a recurring membership?

  1. Navigate to the Space memberships & subscriptions menu.
  2. Click the Register new subscription button to open the subscription modal.
  3. Select the member or company, membership plan, start date, monthly auto-renewal schedule, and allocated desk number if applicable.
  4. Click Save and activate.
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Coworking › Memberships
Permission needed
Coworking — Memberships / Add

How do I freeze or pause a member's subscription temporarily?

  1. In the Space memberships & subscriptions table, select the active membership.
  2. Click the actions button and select Pause membership.
  3. Specify freeze period and resumption date; the system temporarily suspends access permissions and extends the subsequent renewal date by the frozen days.
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Coworking › Memberships
Permission needed
Coworking — Memberships / Pause and resume membership

How do I change a member's plan upon upgrade?

  1. In the Space memberships & subscriptions menu, select the relevant membership.
  2. Click the actions button and choose Change plan.
  3. Select the new package (e.g., upgrade from Hot Desk to Private Office); the system prorates fee differences automatically for the remaining period.
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Coworking › Memberships
Permission needed
Coworking — Memberships / Change plan

How do I generate the monthly invoice for a coworking membership?

  1. In the Space memberships & subscriptions table, select the due membership.
  2. Click the actions button and choose Issue invoice.
  3. The system combines base subscription dues with auxiliary consumed services (overage meeting hours, print jobs, cafe orders) and issues the certified tax invoice.
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Coworking › Memberships
Permission needed
Coworking — Memberships / Invoice extra meeting room hours

How do I register a visitor or guest arriving for a meeting with a member?

  1. Go to the Member guests & visitors log menu.
  2. Click the Register new visitor button to open the visit modal.
  3. Enter visitor name, mobile number, host member or company, and targeted meeting room.
  4. Click Save; the system dispatches an instant arrival alert to the host member.
Screen
Coworking › Guests
Permission needed
Coworking — Guests / Add

How do I define a tenant company or organization renting multiple offices?

  1. Go to the Tenant companies & organizations menu.
  2. Click the Add new company button to open the company modal.
  3. Enter corporate name, tax number, commercial registration, liaison contact, and authorized employee roster.
  4. Click Save.
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Coworking › Member Companies
Permission needed
Coworking — Member companies / Add

How do I define a meeting room, desk area, or private office?

  1. Go to the Rooms, offices & spaces menu.
  2. Click the Add new space button to open the space modal.
  3. Enter space name/number (e.g., Innovation Hall, Private Office 104, Quiet Zone), capacity, hourly rates for members vs non-members, and amenities (display screen, conference phone, smart whiteboard).
  4. Click Save.
Screen
Coworking › Spaces
Permission needed
Coworking — Spaces / Add

How do I view member attendance and check-in history?

  1. Go to the Visits & check-in log menu.
  2. Review real-time access timestamps, stay duration across facilities, and utilized meeting rooms.
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Coworking › Check-ins
Permission needed
Coworking — Check-in and check-out / View

How do I generate occupancy and revenue reports for coworking facilities?

  1. Open the Coworking reports page.
  2. Select the desired report (Desk and room occupancy rates report, subscription renewals report, day-pass and corporate revenue report).
  3. Click View report or Export to Excel/PDF.
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Coworking › Space reports
Permission needed
Coworking — Reports / View

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