A car comes in with its plate and gets a wash ticket with set services and prices, its turn shows on the screen, and its owner knows their monthly subscription balance and even "the tenth wash free" with no paper.
A ticket for every car, a clear queue, monthly subscriptions with washes deducted automatically, and a report on each worker's output. Try it free with a tablet and a receipt printer.
15 tasks
What the system does
Cars are known by their plate
A service list with a price for every size
A wash ticket for every car
Wash board
Workers see only their tickets
Worker commission
Payment through the point of sale
Packages and subscriptions
This solution is built on these systems
Their guides are part of your daily use, so turn to them for the details.
01How do I register a new vehicle arrival and generate a wash job card?
Go to the Wash job cards & tickets menu.
Click the Register vehicle & new card button to open the registration modal.
Enter vehicle plate number, type and size (Sedan, SUV, Minivan), and customer mobile number.
Select the service package (exterior steam wash, shine wash with interior polish, nano-ceramic, seat bagging), then click Save and issue card.
Screen
Car wash › Wash Cards
Permission needed
Car wash — Wash cards / Add
02How do I track vehicle flow and bays using the on-site car wash board?
Open the Car wash operations board page.
The bay and station screen displays: Awaiting Turn, Washing in Bay, Drying & Polishing Stage, Ready for Delivery.
You can move a vehicle card by drag and drop or click it to update its stage immediately.
Screen
Car wash › Wash board
Permission needed
Car wash — Wash cards / View
03How does the supervisor assign a car to a specific bay or wash lane?
On the Car wash operations board page or cards table.
Select the vehicle card and click the Assign to wash lane button.
Choose the available wash bay (e.g., Bay 1, Steam Lane, Polish Station) and assign allocated workers.
Screen
Car wash › Wash board
Permission needed
Car wash — Wash cards / Edit
04How does a worker start executing assigned wash services?
On the Car wash operations board page, the worker taps the vehicle card upon entering the bay.
Click the Start washing option; the system starts tracking actual elapsed time to monitor turnaround speed and service quality.
Screen
Car wash › Wash board
Permission needed
Car wash — Wash cards / Start and finish washing
05How do I complete vehicle handover to the customer and collect payment?
On the Car wash operations board page, locate the car under the "Ready for Delivery" column.
Click the Hand over car & collect payment button.
Select payment method (Mada POS, Cash, or deduct from subscription package), then click Confirm delivery to issue the tax invoice and send a thank-you message to the customer.
Screen
Car wash › Wash board
Permission needed
Car wash — Wash cards / Delivery and payment collection
06How do I cancel a wash card before service starts?
In the Wash job cards & tickets table, locate the relevant card.
Click the actions button and select Cancel card.
Enter the cancellation reason (customer request, bay pump maintenance) and confirm cancellation.
Screen
Car wash › Wash Cards
Permission needed
Car wash — Wash cards / Cancel card
07How does a manager view all wash cards across all facility bays?
Viewing all job cards across all bays and branches requires the view all wash cards permission reserved for operations managers and general supervisors.
Screen
Car wash › Wash Cards
Permission needed
Car wash — Wash cards / See cards of all workers
08How do I define a new wash bay or detailing station?
Navigate to the Wash bays & stations menu.
Click the Add new bay button to open the bay modal.
Enter bay name or number (e.g., Automatic Wash Bay, Interior Polishing Bay, Bay 3) and types of equipped services.
Click Save.
Screen
Car wash › Bays
Permission needed
Car wash — Bays / Add
09How do I add a new service or care product to the car wash catalog?
Go to the Wash services & packages menu.
Click the Add new service button to open the definition modal.
Enter service title (e.g., Underbody Wash, Steam Engine Bay Cleaning, Ozone Odor Treatment, Quick Spray Wax), standard time in minutes, and rates by vehicle size (Small, Medium, Large).
Click Save.
Screen
Car wash › Services & Prices
Permission needed
Car wash — Services & prices / Add
10How do I update approved car wash service rates?
In the Wash services & packages table, select the required service.
Click the actions button and choose Edit to update rates or add new details, then click Save.
Screen
Car wash › Services & Prices
Permission needed
Car wash — Services & prices / Edit
11How do I define a periodic car wash subscription plan?
Navigate to the Wash subscription plans & packages menu.
Click the Add new subscription plan button to open the plan modal.
Enter package title (e.g., Unlimited Monthly Wash, 4 Washes Monthly Package), price, validity period in days, and eligible vehicle tiers.
Click Save.
Screen
Car wash › Wash Plans
Permission needed
Car wash — Wash plans / Add
12How do I subscribe a customer to a periodic car wash package?
Go to the Customer subscriptions & memberships menu.
Click the Register new subscription button to open the enrollment modal.
Select customer and vehicle plate number, then choose subscription plan, payment method, and activation date.
Click Save and activate subscription.
Screen
Car wash › Memberships
Permission needed
Car wash — Memberships / Add
13How do I add a new worker or detailing technician and link them to bays?
Go to the Car wash workers & technicians menu.
Click the Add new worker button to open the staff modal.
Enter worker name, mobile number, job title (Polishing Technician, Wash Worker, Drying Technician), and assigned bay.
Click Save.
Screen
Car wash › Workers
Permission needed
Car wash — Workers / Add
14How do I look up history and previous visits for a specific vehicle?
Navigate to the Customer vehicles register menu.
Search by vehicle plate number; the comprehensive log appears detailing previous wash counts, preferred add-ons, and last visit date.
Screen
Car wash › Vehicles
Permission needed
Car wash — Vehicles / View
15How do I generate car wash traffic and revenue reports?
Open the Car wash reports page.
Select the desired report (Daily washed cars report, services and packages revenue report, average turnaround time per bay report).